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What's the secret to getting a reply from anyone at OVO??

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#1 CoralPink

  • Just Hatched
  • 7 posts
  • Gender:Female
  • Location:Boston & Montreal
  • Dx:N/A

Posted 29 May 2013 - 01:00 PM

Hi, does anyone here know how to get a reply from a coordinator or doctor or anyone at OVO? 


We had one consultation and were given test requisitions - we would like to know what the results were, obtain a copy (since we paid for them fully) and ask our coordinator what are the next steps.


We have emailed all contacts at least 2x (both our coordinator & RE), left 2 voice messages, contacted reception and got passed off to someone else (no idea who) but again we got that person's voice mail (left that person a message but still no reply).


How do you get anyone there to respond to you???

I'd appreciate any tips you can share...


#2 Sourire

  • Cyclebase
  • 212 posts
  • Gender:Female
  • Location:Montreal
  • Dx:Endometriosis
  • My Clinic:Ovo

Posted 05 June 2013 - 09:46 AM

That sounds very frustrating! Normally they are pretty good about returning voicemails.

I would assume you'd have to make an appointment with a doctor in order to get your test results though.

Good luck!
Me 34 & DH 37

TTC #1 starting in August 2010

May-Dec 2011: 8 cycles with Clomid/Femara/Prometrium/Crinone, all BFN
Jan-Mar 2012: 3 IUI's with Femara, all BFNs
Apr 2012: Laparoscopy, diagnosis Stage III endometriosis
Jun 2012: IUI with Femara + Puregon cancelled due to too many follicles
Jul-Aug 2012: 2 IUI's with Femara + Puregon, both BFN
Nov 2012: IVF #1, 31 eggs retrieved, 29 mature, 19 fertilized, 8 embryos frozen. No transfer due to OHSS.
Jan 2013: FET #1, one embryo does not survive defrosting, one blast transferred, BFN.
Feb-Mar 2013: 2 month Lupron treatment to reduce endometriosis
Apr 2013: FET #2, one blast transferred, first ever BFP!
May 2013: Miscarriage at 6 weeks pregnant.
Jun-Jul 2013: 2 month Lupron treatment + Estrace & Provera to reduce Lupron hot flashes
Aug2013: FET #3, one 3-day embryo transferred, BFP!
May 8, 2014: Our beautiful daughter was born!

TTC #2 starting in April 2016

April 2016: FET cycle cancelled due to Lupron flare (8 mature follicles).
June 2016:FET #4,one 3-day embryo transferred,BFP!
Beta #1 16dp3dt = 2729
Beta #2 18dp3dt = 4725
July 6 - heartbeat seen on ultrasound at 6w3d

I have 3 frozen embryos remaining.