I just found this forum and that's why I'm jumping in your discussion here. I've been cycling at UBC and had two failed ICSI cycles so far and my first frozen cycle next week. I really like the nurses and Dr. Rowe. But the procedures are not done aby Dr. Rowe only. Each doctor has days that does the procedure so it can be a different doctor each time.
One thing that really sucks at UBC is the counsling service. They say that the fees are covering 3 counsling sessions but whenever I called them they were not availbale and returned my call after 4 days!!!
There are new counsellors now. I just one last week and she is fantastic. their names are: Janna Glassman and now I forget the other one.
Janna can be reached at her other office- (604) 696-1696. If you have paid for IVF, then these counsellors are included in the "deal". I only had to wait a couple of days before i could see her. she comes to the clinic a couple of times a week, or you could see her in her office on broadway. i hope that helps.
i find the majority of the staff there very nice.
good luck! i am waiting for my beta on august 12th after they switched me to iui. haven't been able to make it through an ivf cycle yet, but still hopeful......