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donor changed her mind and agency kept our money

dishonest agency

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#1 Maryam91

Maryam91
  • Just Hatched
  • 2 posts
  • Dx:Other
  • My Clinic:Nahal

Posted 25 October 2019 - 11:01 PM

 Unfortunately we signed a contract with Fertility Match Canada for aspecife egg donor . After we paid them donor did not make any effort to make an appointment and seemed she had changed her mind.

Fertility match Canada insisted she is on the board and just needs more time

 

They even blamed the nurses in the clinic saying they have been to her over a two minutes phone conversation. 

Eventually donor showed up to see the doctor after 2 weeks . Our doctor did not approve the donor based on her very young age.

But fertility Match Canada offered we have to change doctor and continue with the same donor or they keep half of our money which was over 9k. They did not return our money and not to our surprise when we saw our doctor later we found out that donor had said directly to doctor that she does not want to donate eggs.

 

Our doctor had advised them over the phone to not send this donor based on her age 

so in this case they have forced the donor to go to the clinic, they have lied to us , disregarded the doctor's  opinion and kept 9k of our money 

We are wondering what kind of lawyer should we hire in  a case like that.   thanks